TRAI Launches 'Anubhav Platform' to Map Network Quality
TRAI introduces the Network Anubhav Platform, a geospatial dashboard to map telecom performance and network quality across India.
In a major move to bring transparency to India's telecom sector, the Telecom Regulatory Authority of India (TRAI) has launched the TRAI Anubhav Platform. This innovative geospatial and analytical dashboard is designed to map network quality and telecom performance across the country, providing a visual representation of how connectivity actually performs on the ground.
What is the Network Anubhav Platform?
The platform acts as an interactive map that aggregates data from two primary sources: consumer connectivity tests and independent regulatory drive audits. By integrating performance data gathered via TRAI’s MySpeed and MyCall mobile applications, the dashboard offers real-time technical insights into connectivity parameters.
Anil Kumar Lahoti, Chairman of TRAI, emphasized that the strategic goal of this system is to empower all stakeholders. He stated that the platform brings greater transparency to network tests conducted by both consumers and the regulator, allowing users to analyze service provider performance based on specific locations.
Key Features of the Geospatial Dashboard
The portal is built for ease of use, allowing users to navigate, zoom, and inspect how connectivity records are distributed across different geographic areas. Here is a detailed look at what the platform offers:
- Categorized Results: Data is split between cellular and fixed broadband formats, further broken down by the specific telecom service provider and the network technology used.
- Performance Metrics: Users can view upload and download speeds, supported by data tables, legends, and downloadable analytical reports.
- Percentile Benchmarks: To provide a clear picture of local performance, the dashboard uses specific metrics:
- P50: The median speed of tests in a selected area.
- P80: The threshold where 80% of mobile broadband tests meet or exceed the reported level.
- P90: The 90th percentile threshold specifically for fixed broadband connections.
How it Benefits Consumers and Operators
While TRAI clarified that these user-generated tests do not replace formal technical assessments, they provide invaluable "on-ground" visibility into the actual user experience.
For Telecom Service Providers (TSPs)
Operators have access to secure interfaces that provide granular technical measurements. This includes call quality, coverage levels, internet speeds, exact timestamps, and location details. By using these spatial datasets, TSPs can pinpoint exact geographic sectors that require infrastructure upgrades or technical investigation.
For the Regulator and Public
TRAI will use these aggregated data streams to conduct evidence-based monitoring of service standards. To further expand the data pool, TRAI has introduced the MySpeed Software Development Kit (SDK), which allows eligible third-party developers to integrate network measurement tools into their own apps.
Integrated DND Management
Beyond network mapping, the platform also incorporates a direct web interface for the Do Not Disturb (DND) framework. Through this utility, subscribers can:
- Set their preferences for commercial communications.
- File formal complaints against unsolicited messages or calls.
- Track the resolution status of their complaints.
- Access consolidated industry-wide performance tables.