India Post Revenue Soars 24% to Rs 8,212.7 Crore; Scindia Pushes for Digital Shift
Union Minister Jyotiraditya Scindia reveals India Post revenue hit Rs 8,212.7 crore in H1 FY27, with parcels business soaring 71%.
India Post has hit a significant financial milestone, recording a 24 per cent increase in revenue during the first half of the 2026-27 financial year. Union Communications Minister Jyotiraditya Scindia, while reviewing the Department of Posts' second-quarter performance in New Delhi, highlighted the impressive growth and urged officials to accelerate digitalisation and diversify business operations to maintain this momentum.
Historic Financial Performance
The Department of Posts has shown remarkable strength in its numbers. Between April and September 2026, the department's revenue climbed to Rs 8,212.7 crore, a sharp jump from the Rs 6,636 crore earned in the same period last year. For the first time in its history, India Post has crossed the Rs 4,000 crore quarterly revenue mark for two consecutive quarters.
Specifically, for the second quarter (July-September 2026), the department earned Rs 4,201.5 crore. This represents a 25 per cent year-on-year increase and a 5 per cent growth over the first quarter. Minister Scindia took to social media to celebrate the achievement, describing it as a "historic Q2 after a historic Q1."
Sector-Wise Growth Breakdown
The growth was driven by a variety of sectors within the postal services. The parcels business emerged as the clear leader, registering a staggering 71 per cent growth and generating Rs 318.9 crore in the second quarter alone.
- PLI/RPLI: Grew by 44 per cent.
- International Relations and Global Business: Increased by 38 per cent.
- International Relations and Global Business: Increased by 38 per cent.
- Mails: Grew by 36 per cent.
- Post Office Savings Bank: Recorded an 18 per cent increase.
The Road Ahead: Digitalisation and Diversification
Union Minister Scindia and Minister of State for Communications Chandra Sekhar Pemmasani emphasized that current success is not enough. To sustain long-term financial sustainability, the minister called for a shift toward a customer-centric approach, focusing on customer acquisition, retention, and excellence in service delivery.
Strategic Priorities for Postal Circles
The ministers directed Postal Circles to focus on the following key areas:
- Digital Transformation: Accelerating the digitalisation of services to make them more accessible.
- Business Diversification: Expanding into agro-logistics, MSMEs, tourism, and rural logistics.
- الداخلية Financial Inclusion: Strengthening efforts to reach the unbanked.
- Competitive Pricing: Implementing flexible pricing for bulk customers, subject to policy approvals, to improve competitiveness.
"Reaffirmed our commitment to working as one India Post family, with greater synergy and a unified focus on scaling up and serving our customers to the best of our customers to the best of our ability," Minister Scindia stated.
Minister Pemmasani further stressed the importance of workforce empowerment and accountability to ensure that the service delivery improves across the country. As the festive season approaches, the ministers also directed the department to maintain strict expenditure discipline while continuing to expand citizen-centric services in collaboration with state governments.