2 Crore Target: DoPPW and SBI Launch Mega Digital Life Certificate Drive
DoPPW and SBI aim to generate over 2 crore Digital Life Certificates to simplify pension verification for senior citizens across India.

In a significant move to enhance the digital empowerment of senior citizens, the Department of Pension and Pensioners’ Welfare (DoPPW), in partnership with the State Bank of India (SBI), has kicked off the Digital Life Certificate campaign. The fifth edition of this nationwide initiative was marked by a Mega Camp held at the NDCC Convention Centre in New Delhi, setting a massive target to facilitate the generation of over two crore Digital Life Certificates (DLCs).
Simplifying 'Ease of Living' for Pensioners
The campaign is designed to remove the traditional hurdles associated with pension verification. Speaking at the event, DoPPW Secretary Nivedita Shukla Verma stated that digital enablement for pensioners is a fundamental part of the government's commitment to ensuring 'Ease of Living'.
The shift toward technology is intended to replace the tedious process of visiting government offices or bank branches. According to Verma, the introduction of advanced technological tools has completely transformed how life certificates are submitted.
The Power of Face Authentication
One of the standout features of this drive is the emphasis on face authentication technology. This innovation allows pensioners to generate their certificates independently using their smartphones. By leveraging this technology, retirees can complete the mandatory verification process from the comfort of their homes, eliminating the need for physical travel and long queues.
SBI's Massive Role in the Digital Push
The State Bank of India has emerged as a critical partner in this mission. Reflecting on previous successes, Secretary Verma noted that SBI had already facilitated approximately 25 lakh Digital Life Certificates during the fourth edition of the campaign.
To ensure the success of the current phase, SBI is deploying a comprehensive support system, which includes:
- Dedicated DLC camps being organized across 115 cities.
- Specialized branch-level support teams to assist senior citizens.
- The establishment of special service counters in regions with a high concentration of pensioners.
A Call for Digital Adoption
Joint Secretary (DoPPW) Dhrubajyoti Sengupta addressed the participants, urging pensioners to fully utilize the available digital facilities. He encouraged retirees to not only embrace these digital modes themselves but also to motivate their peers to do the same.
The goal of this collective effort is to build a pension delivery ecosystem that is more transparent, seamless, and citizen-centric, ensuring that the benefits reach the elderly without unnecessary bureaucratic delays.