Credent Unveils C3 HRMS to Automate Payroll and Attendance
Credent introduces C3 HRMS, a custom-built platform to automate onboarding, geo-fenced attendance, and payroll for its massive distributed workforce.
Credent Connect N Care Limited has officially launched C3 HRMS, a proprietary human resource management platform designed to revolutionize how the company manages its massive, distributed workforce. Built specifically to address the unique challenges of field-based operations, the platform is already being utilized by Credent’s approximately 7,000 employees across India.
The decision to develop an in-house solution came after the company realized that existing market-ready HRMS tools were insufficient for their specific needs. Most conventional software is designed for office-centric environments, failing to provide the robust fleet and shift-based management required by Credent's diverse teams.
Solving the Challenges of a Distributed Workforce
Credent’s workforce is highly mobile, consisting of phlebotomists, riders, field executives, and other distributed teams working across various locations, client sites, and rotating shifts. Managing such a complex structure with standard tools often leads to significant gaps in attendance accuracy, compliance, and payroll processing.
To bridge these gaps, C3 HRMS introduces several high-tech features aimed at bringing transparency and control to the organization:
- Digital Onboarding: New hires can complete all documentation, KYC verification, and joining formalities directly through the platform, significantly reducing paperwork and turnaround times.
- Geo-Fenced Attendance: To ensure accuracy, attendance is captured via a mobile app within predefined geo-fences, allowing for reliable verification of field and on-site teams.
- Real-Time Location Mapping: The platform uses geo-tagged mapping to track field visits and employee movement, providing management with live visibility of fleet operations.
- Automated Payroll: By feeding attendance, shift data, leaves, and field activities directly into the payroll system, the company has minimized manual intervention and human error.
- Employee Self-Service: Through a dedicated mobile app, employees can easily access their benefits, entitlements, leave balances, and payroll details.
Built for Scalability and Future Growth
The development of C3 HRMS, which reportedly cost approximately ₹3 crore, is a strategic move to ensure that technology does not become a bottleneck as the company expands. By owning the platform, Credent can scale its operations, add new locations, and increase its headcount without being restricted by the limitations of third-party software.
“Our people are at the centre of everything we deliver, and they work in ways that conventional HR systems were not designed for,” said Mr. Tarun Sharma, Chairman and Managing Director of Credent. “We looked at what the market had to offer, and when we could not find a solution that truly fit our fleet and shift-based operations, we built one.”
Sharma emphasized that as the company grows, the C3 HRMS platform will ensure that joining, attendance, and payroll remain simple, accurate, and transparent for every single employee. The company plans to continue enhancing the platform to further improve both operational efficiency and the overall employee experience.