Air India, Adani Airports launch online duty-free shopping platform

Air India and Adani Airport Holdings launch an integrated online duty-free shopping platform for international travellers with up to 25% discounts.

Vijay Narayan Singh28 September 20262 min read1 viewIndia
Air India, Adani Airports launch online duty-free shopping platform

In a major move to digitize the travel experience, Air India and Adani Airport Holdings Limited (AAHL) have joined forces to launch a new integrated online duty-free shopping platform. Designed specifically for international travellers, this digital storefront allows passengers to browse, pre-order, and pay for luxury goods before they even reach the airport.

Seamless Digital Shopping Experience

The new platform is seamlessly integrated into the Air India official website and mobile application. This allows passengers departing from or arriving at select Indian airports to enjoy a hassle-free shopping journey. Once a purchase is made online, customers can simply collect their packaged items from designated duty-free counters at the airport, saving time and avoiding queues.

Exclusive Benefits and Savings

The launch comes with several attractive incentives for frequent flyers and luxury shoppers:

  • Introductory Discounts: Shoppers can enjoy savings of up to 25% off standard retail prices.
  • Stacked Offers: The platform allows users to combine these discounts with various bank offers and seasonal privileges.
  • Loyalty Rewards: In a significant boost for frequent flyers, members of the Maharaja Club loyalty program will earn 3 Maharaja Points for every INR 100 spent on eligible transactions.

Wide Product Range and Availability

The digital catalogue offers a premium selection of goods, including:

  • High-end cosmetics and fragrances
  • Luxury chocolates and confectionery
  • Consumer electronics
  • World-class spirits

Currently, the service is available to passengers traveling through major duty-free hubs, including Mumbai, Ahmedabad, Jaipur, Lucknow, Mangaluru, Navi Mumbai, and Thiruvananthapuram. The eligibility also extends to passengers on codeshare itineraries, including those operated by Air India Express. The companies have indicated that the service will be rolled out to more domestic and international gateways in future phases.

Reimagining the Travel Journey

This partnership combines Air India's extensive digital ecosystem with Adani Airports' retail expertise. By merging trip planning with retail convenience, the collaboration aims to transform duty-free shopping into a seamless, end-to-end component of the modern travel experience.

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